The participant from India is dealing with issues withdrawing his winnings as a result of ongoing verification. We turned down the grievance because the participant breached the casino's T&Cs by giving Phony own files for 'KYC' verification.

The participant from Canada expereinced specialized problems about the casino website although playing slots. We’ve rejected this criticism inside our technique resulting from a lack of proof kind the participant.

Yeah it’s difficult to survive the playthrough but in some cases you will get Fortunate (rarely) You are able to’t declare when there is a pending withdrawal

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Having said that, Irrespective of extending the reaction deadline, the participant did not reply to our inquiries. Therefore, we had been unable to carry on With all the investigation or offer a resolution a result of the insufficient conversation from the player's conclusion.

The participant from Usa has long been promised a deposit refund. The payment seems to be delayed. We turned down the criticism since the player did not reply to our messages and queries.

The participant with the US received in the bingo sport, but her win disappeared. We’ve turned down this grievance in our process due to an absence of evidence.

We do should validate your account to ensure we've been sending the money to the proper person. It is a security evaluate to safeguard the customer in addition to duckystars our casino.

The player with the US has been battling to withdraw his winnings. A number of weeks once the grievance was submitted, the player managed to acquire his money and the case is solved.

The participant from Ohio has requested a withdrawal previous to submitting this criticism. Regrettably, their winnings haven’t been received however. The player later confirmed the withdrawal was processed correctly, for that reason we marked this criticism as settled.

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Hi there p97ds52qfb! Checking your account with DuckyLuck. We could see that the account continues to be verified and The cash you asked for is processed and concluded. The verification approach depends upon whatsoever is required within the participant, the a lot quicker the data is submitted, the more quickly the verification is processed.

Good day April613! We're happy to know that you acquired you withdrawal. We ordinarily advise BTC being a withdrawal approach since it is quicker and it's got significantly less difficulties. Thanks for letting us know!

These days just had conversations With all the chat group Is instructed "Your payout is staying processed. When it is ready to be sent you will be notified instantly by way of email. "